About Heymondo
Heymondo is a rapidly growing travel insurance company known for its dynamic and collaborative work environment. We value the contributions of all our team members, fostering a culture of learning, growth, and dedication.
We are seeking a forward-thinking Agile Delivery Manager with excellent interpersonal skills to join our software product delivery organisation as a servant leader to launch and support our mission: making life easier for travellers.
About the Role
Mission
This pivotal role focuses on close collaboration with Product Managers, QA, and IT teams to ensure the successful delivery of our roadmap. This is achieved through strategic backlog planning and the proactive identification of risks and dependencies.
You will support this mission by driving organisational maturity through the facilitation of Scrum ceremonies, helping teams refine their practices, removing impediments, and fostering a culture of continuous improvement.
We believe in adaptation; as such, you will help tailor the methodology (Agile or otherwise) to what works best for each specific team to ensure effective and predictable delivery.
Key Activities & Responsibilities
• Act as a servant leader, supporting Product Managers and development teams by removing impediments, fostering collaboration, and maintaining high levels of motivation and productivity.
• Apply best practices in agile/non-agile frameworks, always keeping deadlines and priorities clear whilst aligning the team and acting as a methodological reference.
• Design and maintain the project roadmap, defining key phases, milestones, dependencies, target dates, and owners to ensure effective coordination across teams.
• Facilitate Agile ceremonies (daily, sprint planning, retrospectives, and sprint reviews) as well as meetings to support decision-making processes.
• Identify and remove impediments to enhance team productivity and delivery flow.
• Define and manage the “big development picture” of each sprint in close collaboration with Product Management.
• Plan deployments to the testing/production environment in collaboration with QA and IT.
• Protect the team from external interruptions by removing obstacles that hinder the team's progress.
• Mediate and manage internal team conflicts, promoting a collaborative environment.
• Track Agile KPIs (velocity, burndown charts, sprint progress, workload) to enable data-driven decision-making.
Requirements
• Bachelor’s degree in Business Administration, Economics, Information Technology, Product Management, Marketing, Advertising, Psychology, Engineering, or any other related field. An equivalent level of working experience is also acceptable.
• 3-4 years of relevant work experience as a Scrum Master or Agile Delivery Manager in a digital, web, or app development environment.
• Strong and highly motivated leader.
• Organised, proactive, and pragmatic in problem-solving, with a strong commitment to continuous improvement, balancing agile best practices with the flexibility needed to adapt.
• Strong interpersonal and communication abilities.
• Scrum or Agile certification.
• Experience with JIRA Software and Confluence.
• Ability to set up dashboards and reports to effectively track sprints and Agile performance metrics in Jira would be a plus.
• Experience using AI-driven solutions (Claude, Gemini, ChatGPT, etc.) and Jira configurations to enhance reporting and support decision-making will be considered an asset.
• A technical background is a plus.
Key Skills
• Excellent organisational abilities.
• Good understanding of the software development lifecycle and Agile project management.
• Excellent verbal and written communication skills, capable of interacting across all levels of the organisation.
• Excellent leadership skills in order to mediate between teams and resolve conflicts through active listening.
• Experience managing 4–5 digital products and multiple squads.
• Proficiency in web and app products.
• Strong project and time management skills.
Schedule
• Full-time.
• Flexible hours (7.5 hours a day).
• 100% Remote. We have a very nice office right next to Torre Agbar in Barcelona in case you want to work from there too.
• Eligibility: Must reside in Spain and have the legal right to work.
Our Value Proposition
• Flexible and good work environment.
• Possibility to evolve your role with the maturity of the company.
• Flexible remuneration through Cobee.
In alignment with our commitment to the Diversity Charter, we ensure an inclusive workplace where all individuals are treated with dignity and respect, without discrimination regarding gender, age, sexual orientation, background, or any other personal trait.